Refund Policy
Happiness Guarantee
If for any reason you're not happy with your purchase, please let us know as soon as possible. We offer a full money-back guarantee for all online purchases.
It's ok if you changed your mind. These things happen.
If the product is faulty, we will refund your money or send you a new item - your choice.
If you purchased the wrong size or we sent the wrong item, we'll swap it.
If for any other reason you are not satisfied. We will aim to resolve the issue as soon as possible.
Refunds & Exchanges
To start the process, please send us an email with the following information:
- Your name
- Order number
- The issue (faulty product, wrong size)
- What you'd like (exchange or refund)
Items can be returned or exchanged within 14 days of delivery. After 14 days of the delivery date, you will not be eligible to exchange or refund your item.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
Your money will be refunded by the same method you paid for it. This may take between 5 and 14 business days, depending on your payment method.
NOTE: Unfortunately, we cannot accept returns on sale items or gift cards.
Contact Us
If you have any questions, please don't hesitate to contact us.